SN
Samkelisiwe N
1 reviews | Active since Aug 2019
07 Jan 2022, 13:44
Fixed premiums
I'm here to warn anyone who wants to take a vehicle insurance with PMD. When I signed up for the policy I asked if the premiums are fixed the answer was YES but to my surprise I receive an sms telling me about the new premiums for 2022. Mind u I havnt claimed from the time I joined them. When I called to query about this I was told yes they did offer fixed premiums but they reserve the right to change that anything during the policy. Help me understand what is the meaning of fixed premiums? Im disappointed 😞 MX***
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Replies (2)
Prime South Africa's replyOfficial
07 Jan 2022, 15:53Dear Samkelisiwe N,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply07 Jan 2022, 15:53
Official
Dear Samkelisiwe N,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
11 Jan 2022, 23:19Dear Samkelisiwe N,
Thank you for raising your query. We truly value all feedback from our policyholders.
At PMD we strive to ensure that there is always clear and concise communication with our policyholders. It is for that reason that all policyholders were notified through various channels of any policy updates.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents. This cover however is not extended to commercial vehicles which are used to transport passengers or deliver goods.
Our Market Conduct Team has confirmed that they have been in contact with you and will provide you with comprehensive feedback on your matter.
It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for raising your query. We truly value all feedback from our policyholders.
At PMD we strive to ensure that there is always clear and concise communication with our policyholders. It is for that reason that all policyholders were notified through various channels of any policy updates.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents. This cover however is not extended to commercial vehicles which are used to transport passengers or deliver goods.
Our Market Conduct Team has confirmed that they have been in contact with you and will provide you with comprehensive feedback on your matter.
It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply11 Jan 2022, 23:19
Official
Dear Samkelisiwe N,
Thank you for raising your query. We truly value all feedback from our policyholders.
At PMD we strive to ensure that there is always clear and concise communication with our policyholders. It is for that reason that all policyholders were notified through various channels of any policy updates.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents. This cover however is not extended to commercial vehicles which are used to transport passengers or deliver goods.
Our Market Conduct Team has confirmed that they have been in contact with you and will provide you with comprehensive feedback on your matter.
It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for raising your query. We truly value all feedback from our policyholders.
At PMD we strive to ensure that there is always clear and concise communication with our policyholders. It is for that reason that all policyholders were notified through various channels of any policy updates.
We take immense pride that we are able to provide South Africans with affordable insurance products that cater to their motoring needs despite inflation and the increased cost of motor vehicle accidents. This cover however is not extended to commercial vehicles which are used to transport passengers or deliver goods.
Our Market Conduct Team has confirmed that they have been in contact with you and will provide you with comprehensive feedback on your matter.
It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team