mM
melita M
1 reviews | Active since Feb 2015
15 Nov 2015, 21:01
failing to get my car repaired,quote R10000.00
I had an accident in the begging of august, my claim was referred to three different people and every time a new person is assigned we start from the begging al***** again.my cellphone records was also requested just for R10000 repair cost which is now taking 4months just for that. Probably the next thing will be blood test just for small claim.<br> I was told not to fix the car until they say so, but now I am told to take the car to my preferred panel beaters since the one that they have suggested want more than 30k to repair the car.<br> THEY ARE VERY BAD......PMD
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Prime South Africa's replyOfficial
20 Nov 2015, 16:42Hello melitam,
Please be assured that we appreciate your disquiet.
Whilst we strive to approve all valid claims within the shortest possible time we have developed a robust claims process in terms of which we meticulously assess each claim, for the protection of not only yourself but all our valued clients.
Nonetheless Riaan, from our Claims Department, will be in contact with you to provide you with the outcome of your claim, as a decision has now been made.
We are sure that you will now be relieved to be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Please be assured that we appreciate your disquiet.
Whilst we strive to approve all valid claims within the shortest possible time we have developed a robust claims process in terms of which we meticulously assess each claim, for the protection of not only yourself but all our valued clients.
Nonetheless Riaan, from our Claims Department, will be in contact with you to provide you with the outcome of your claim, as a decision has now been made.
We are sure that you will now be relieved to be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply20 Nov 2015, 16:42
Official
Hello melitam,
Please be assured that we appreciate your disquiet.
Whilst we strive to approve all valid claims within the shortest possible time we have developed a robust claims process in terms of which we meticulously assess each claim, for the protection of not only yourself but all our valued clients.
Nonetheless Riaan, from our Claims Department, will be in contact with you to provide you with the outcome of your claim, as a decision has now been made.
We are sure that you will now be relieved to be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Please be assured that we appreciate your disquiet.
Whilst we strive to approve all valid claims within the shortest possible time we have developed a robust claims process in terms of which we meticulously assess each claim, for the protection of not only yourself but all our valued clients.
Nonetheless Riaan, from our Claims Department, will be in contact with you to provide you with the outcome of your claim, as a decision has now been made.
We are sure that you will now be relieved to be able to repair your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team