SH
Sibusiso H

1 reviews | Active since Oct 2020

11 Nov 2020, 07:33

EXCELLENT CUSTOMER SERVICE AND CARE FROM PMD

I just want to express my appreciation and thank PMD for the good and professional service I have received.

Upon having an accident with my vehicle I logged a claim with PMD and from the first call I made to them I never have to call again to do the follow up about my claim but instead the lady that was assigned for my vehicle claim made sure tha she keeps me up to date.

Within two days the approval for the repairs was granted and I was informed accordingly. While I was waiting for my vehicle repairs to be finished PMD gave me a courtesy car of which was also arranged in less than an hour and it was approved and the car was ready for me by the hiring company. Once again thank you for everything and please keep up the good work with your experienced team.

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Replies (1)
Prime South Africa
Prime South Africa's reply11 Nov 2020, 08:19
Official
Dear Sibusiso,

We sincerely appreciate you taking the time to compliment the service received during the validation of your claim. 
  
It pleases us to hear that our efforts have exceeded your expectations  as all of us at PMD are committed to providing excellent service. 
  
Assuring you of our continued best endeavours on your behalf. 
  
Kind regards, 
The PMD Team