NB
Nadine B

1 reviews | Active since Dec 2013

23 Aug 2018, 19:34

Excellent customer service

Received excellent customer service from a Sherwin Govender. He went the extra mile and was very pleasant to talk to. My faith in call centers has been restored again. Keep up the good work Sherwin

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Replies (1)
Prime South Africa
Prime South Africa's reply27 Aug 2018, 08:53
Official

Hello Nadine,

Thank you for taking the time to compliment Sherwin’s service.

All of us at Prime Meridian Direct continuously strive to treat every one of our customers to ever-improving standards of service and fairness. It is therefore most gratifying when our customers take the trouble to acknowledge our endeavours in this way.

It will no doubt please you to be reminded that there is no excess to pay when your claim is settled as Prime Meridian Direct guarantees never to charge an excess on ANY claim – not ever.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team