EDWIN BOSMAN = PMD COURTESY

<p>Edwin made me feel like he is one of us (road users). When a vehicle driver gets involved in an accident what comes first is "jerrrrr, the hustle and bustle with insurance companies has just started". </p> <p>I have a massive pile of bad experiences with insurance companies and often felt it could've been better driving without them. With Prime Meridian Direct (PMD) I was shown respect and treated with dignity over the phone. I received a series of calls from PMD and they all had one perfect-common-intention, TO HELP ME. While still thinking all the courtesy that the PMD staff shown to me was artificial because everything happened over the phone, Edwin Bosman (PMD Scene Technician) met with me face-to-face. I then realised that COURTESY to policy holders is of concern within PMD and it is the culture I never experienced in my life time with other insurance companies.</p> <p> </p>