lM
letta M
1 reviews | Active since Sept 2011
15 Mar 2016, 18:48
dropped the phone on my ear
Hello Peter<br> Yesterday I did online quotation with Prime Meridian Direct, I requested to be called back because I was very interested to hear more about their products and services to see which one I can take for my car...this morning I got a call back from Mr Baloyi who was very rude and in a rush to a make a sale without explaining anything. He started asking for my details. How do u make a sale to someone without explaining what you are offering. It was like he wanted to ***** me or something<br> <br> Can I kindly ask one patience, well manner consultant from Prime Meridian Direct to contact me because I'm am interested in taking insurance for my car...but please not Mr Baloyi<br>
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Prime South Africa's replyOfficial
22 Mar 2016, 13:43Hello 721modipadi,
Our aim is to provide world-class service to all our policyholders during every interaction so it saddens us when one of our team members fail to impress.
We understand that Sheree Henley, one of our highly trained Tele-Assistants, has contacted you and assisted you with the purchase of our innovative Prime Motor Cover Grow policy.
We look forward to continuing building on our valued relationship going forward and are sure that you will find our fixed premiums for life and no excess should you claim a comfort.
With client service at the forefront of our objectives we look forward to providing you with any assistance, you might require in future.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Our aim is to provide world-class service to all our policyholders during every interaction so it saddens us when one of our team members fail to impress.
We understand that Sheree Henley, one of our highly trained Tele-Assistants, has contacted you and assisted you with the purchase of our innovative Prime Motor Cover Grow policy.
We look forward to continuing building on our valued relationship going forward and are sure that you will find our fixed premiums for life and no excess should you claim a comfort.
With client service at the forefront of our objectives we look forward to providing you with any assistance, you might require in future.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply22 Mar 2016, 13:43
Official
Hello 721modipadi,
Our aim is to provide world-class service to all our policyholders during every interaction so it saddens us when one of our team members fail to impress.
We understand that Sheree Henley, one of our highly trained Tele-Assistants, has contacted you and assisted you with the purchase of our innovative Prime Motor Cover Grow policy.
We look forward to continuing building on our valued relationship going forward and are sure that you will find our fixed premiums for life and no excess should you claim a comfort.
With client service at the forefront of our objectives we look forward to providing you with any assistance, you might require in future.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Our aim is to provide world-class service to all our policyholders during every interaction so it saddens us when one of our team members fail to impress.
We understand that Sheree Henley, one of our highly trained Tele-Assistants, has contacted you and assisted you with the purchase of our innovative Prime Motor Cover Grow policy.
We look forward to continuing building on our valued relationship going forward and are sure that you will find our fixed premiums for life and no excess should you claim a comfort.
With client service at the forefront of our objectives we look forward to providing you with any assistance, you might require in future.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team