DP
Derrick P
1 reviews | Active since Aug 2023
22 Apr 2025, 05:13
Don't go PMD
I would not recommend PMD, they do not pay, bad experience with them
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
22 Apr 2025, 10:15 Dear Derrick,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's reply22 Apr 2025, 10:15
Official
Dear Derrick,we regret to hear about your dissatisfaction and appreciate you letting us know. We will acknowledge your complaint in writing within 48 hours. Thank you for your patience. Kind regards, the Prime SA team.
Prime South Africa's replyOfficial
25 Apr 2025, 09:33 Dear Derrick P,
Thank you for taking the time to share your feedback with us.
We understand how frustrating it can be when expectations are not met, and we sincerely regret any inconvenience you may have experienced. At Prime SA, we are committed to ensuring fair outcomes and delivering excellent service to all our clients.
We note that your matter is currently with the National Financial Ombudsman (NFO). While we respect the process, we are surprised by your feedback, as we have provided detailed responses through our internal processes. Nevertheless, we will continue to engage with the NFO to ensure that your concerns are addressed comprehensively.
Should you require further clarity or updates, our internal complaints team is available to assist you.
At Prime SA, we take pride in offering value-for-money car insurance products, paired with personalised service to ensure our clients feel supported every step of the way.
Thank you for bringing this to our attention. Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your feedback with us.
We understand how frustrating it can be when expectations are not met, and we sincerely regret any inconvenience you may have experienced. At Prime SA, we are committed to ensuring fair outcomes and delivering excellent service to all our clients.
We note that your matter is currently with the National Financial Ombudsman (NFO). While we respect the process, we are surprised by your feedback, as we have provided detailed responses through our internal processes. Nevertheless, we will continue to engage with the NFO to ensure that your concerns are addressed comprehensively.
Should you require further clarity or updates, our internal complaints team is available to assist you.
At Prime SA, we take pride in offering value-for-money car insurance products, paired with personalised service to ensure our clients feel supported every step of the way.
Thank you for bringing this to our attention. Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Prime South Africa's reply25 Apr 2025, 09:33
Official
Dear Derrick P,
Thank you for taking the time to share your feedback with us.
We understand how frustrating it can be when expectations are not met, and we sincerely regret any inconvenience you may have experienced. At Prime SA, we are committed to ensuring fair outcomes and delivering excellent service to all our clients.
We note that your matter is currently with the National Financial Ombudsman (NFO). While we respect the process, we are surprised by your feedback, as we have provided detailed responses through our internal processes. Nevertheless, we will continue to engage with the NFO to ensure that your concerns are addressed comprehensively.
Should you require further clarity or updates, our internal complaints team is available to assist you.
At Prime SA, we take pride in offering value-for-money car insurance products, paired with personalised service to ensure our clients feel supported every step of the way.
Thank you for bringing this to our attention. Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Thank you for taking the time to share your feedback with us.
We understand how frustrating it can be when expectations are not met, and we sincerely regret any inconvenience you may have experienced. At Prime SA, we are committed to ensuring fair outcomes and delivering excellent service to all our clients.
We note that your matter is currently with the National Financial Ombudsman (NFO). While we respect the process, we are surprised by your feedback, as we have provided detailed responses through our internal processes. Nevertheless, we will continue to engage with the NFO to ensure that your concerns are addressed comprehensively.
Should you require further clarity or updates, our internal complaints team is available to assist you.
At Prime SA, we take pride in offering value-for-money car insurance products, paired with personalised service to ensure our clients feel supported every step of the way.
Thank you for bringing this to our attention. Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team