1 reviews | Active since Sept 2019
Don't even bother with these people!!
<div>This company has highly shady practices. Firstly my claim was submitted on the 10th of July 2019 and they came back after several months of waiting for cellphone records to be attained, to say they had approved the claim. You would think that's where my story would end but not when you are dealing with PMD. They then requested my Natis documents and said they would send a courier to pick them up in 2-3days. Did that happen!? No! It's been almost two weeks and nothing. A lady by the name of Eunice is dodging calls and ignoring messages. To top of an already brilliant performance off, they have said that if they don't get the natis they will definitely cancel the claim. These thinly veiled threats are being given to me even when I have comp**** to everything thing. Every random whim they have had. Every time they said they had not received a document I had sent multiple times, every apology for having actually received said document. EVERYTHING! Please don't tell me "your insurance premiums don't increase monthly etc" as an excuse for bad service. This is bad practice... And truly patronizing. But I guess you get what you pay for. P. S. The claim was initially handled by a lady named Madeline and she was at least responsive, shame on you Eunice... </div>
After conducting a review of all your interactions with our team it was found that on each occasion all enquiries were attended to in a friendly and professional manner. We are pleased to note that all administrative tasks have been completed and your approved claim amount released to the vehicle owner shortly.
After conducting a review of all your interactions with our team it was found that on each occasion all enquiries were attended to in a friendly and professional manner. We are pleased to note that all administrative tasks have been completed and your approved claim amount released to the vehicle owner shortly.