1 reviews | Active since Aug 2016
Doggy insurance
<p>On the 17 August 2016 I was invloved in car accident, I lodged my claim the very same day, when I came back form the hospital on friday the 19th August I submitted all the claim docuemnts that were required by Prime Meriadian Direct, and on monday they confirmed receiving the claims documents. On tuesday I was told that my claim is on the final stage. A lady by the name of Katherine Goldman who is said to be in the technical department on wednesday said that she will call me later when is done with the verficationor inverstigation amd she will finalise every, to my surprise she call me she was explaining further other processes that my claim needs to go through before finalisation and that can take a month. its been 8 days now the insurance havent assistated me in anyway to fixing my car. I dont owe the insurence, as far as I am concerned I am fully covered by the insurance, I dont know why they giving me the run around and they are not faanalising my claim till today. It should take this long for an insurance which is debiting me every month to take this long on my claim. </p>
Hello Leolo20
We are a little surprised to hear from you so soon, nonetheless we assure you that any delays are costly to us both and are avoided as far as possible.
Our claims department has further confirmed that the validation of your claim has been finalised and the outcome will be communicated to you shortly.
You will remember, that despite your recent claim, your premiums will not increase, as our premiums are fixed for life.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Leolo20
We are a little surprised to hear from you so soon, nonetheless we assure you that any delays are costly to us both and are avoided as far as possible.
Our claims department has further confirmed that the validation of your claim has been finalised and the outcome will be communicated to you shortly.
You will remember, that despite your recent claim, your premiums will not increase, as our premiums are fixed for life.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team