AO
Abdullah O
1 reviews | Active since May 2018
07 Feb 2021, 18:29
Do Not Use Prime Meridian Insurance!
Refuse to process claims!! Look for every reason to duck and dive and ignore you for months on end, resulting in all your premiums paid a complete loss. Possibly the worse company to have insurance with.
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Replies (2)
Prime South Africa's replyOfficial
08 Feb 2021, 07:58Dear Abdullah O ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply08 Feb 2021, 07:58
Official
Dear Abdullah O ,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
09 Feb 2021, 07:52Dear Abdullah O,
Thank you for your post.
Please take note that we have received your complaint from the office of the Ombudsman of Short-Term Insurance.
In light of the above, we are required to direct all communication with regard to your claim via the OSTI’s office and are obliged to await the findings of the Ombudsman which we shall of course respect, but which will likely take some more time to receive.
Should you have any further concerns needing attention we submit that you bring them to the attention of the Ombudsman of Short term Insurance from them to liaise with us. Should you, however, wish to correspond with us directly, we will need to withdraw your complaint from the offices of the Ombudsman of Short-Term Insurance.
It will no doubt reassure you to know that PMD offers fixed premiums on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply09 Feb 2021, 07:52
Official
Dear Abdullah O,
Thank you for your post.
Please take note that we have received your complaint from the office of the Ombudsman of Short-Term Insurance.
In light of the above, we are required to direct all communication with regard to your claim via the OSTI’s office and are obliged to await the findings of the Ombudsman which we shall of course respect, but which will likely take some more time to receive.
Should you have any further concerns needing attention we submit that you bring them to the attention of the Ombudsman of Short term Insurance from them to liaise with us. Should you, however, wish to correspond with us directly, we will need to withdraw your complaint from the offices of the Ombudsman of Short-Term Insurance.
It will no doubt reassure you to know that PMD offers fixed premiums on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team