EM
Elsie M
1 reviews | Active since Jan 2015
21 Mar 2015, 19:10
Dissatisfied
I have since laid a claim in December 2014 but it is even March 2015 now and I still have not received any correspondence whatsoever. <br> <br> No one is contacting me and I am in the dark. It has been 3 months since the funeral and the policy hasn't paid out
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Prime South Africa's replyOfficial
24 Mar 2015, 15:42Hello ElsMaj,
We completely understand your frustration and want to assure you that we share your irritation. However, indications are that we are very nearly there.
Our claims department has had considerable difficulty in obtaining the hospital file necessary for the completion of your claim.
We understand that both our claims department and our client representation division have been in contact with you and will keep you abreast of progress to completion.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We completely understand your frustration and want to assure you that we share your irritation. However, indications are that we are very nearly there.
Our claims department has had considerable difficulty in obtaining the hospital file necessary for the completion of your claim.
We understand that both our claims department and our client representation division have been in contact with you and will keep you abreast of progress to completion.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply24 Mar 2015, 15:42
Official
Hello ElsMaj,
We completely understand your frustration and want to assure you that we share your irritation. However, indications are that we are very nearly there.
Our claims department has had considerable difficulty in obtaining the hospital file necessary for the completion of your claim.
We understand that both our claims department and our client representation division have been in contact with you and will keep you abreast of progress to completion.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We completely understand your frustration and want to assure you that we share your irritation. However, indications are that we are very nearly there.
Our claims department has had considerable difficulty in obtaining the hospital file necessary for the completion of your claim.
We understand that both our claims department and our client representation division have been in contact with you and will keep you abreast of progress to completion.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team