rM
rebotile M

1 reviews | Active since Mar 2016

08 Mar 2016, 06:40

dissapointed customer

I ws involved in an accident on de 12th feb 2016..n my car was nt well assessed coz according 2 de report it ws assessed putside n de is damage on de inside so i asked 4 reassesment since de 18th of feb.bt now wen i cal dem dey keep refering me2 dimitry n i cnt get hold of de guy coz he is 4eva on de line..de service is very poor.i wish i had nt joined ds insurance...n de r ppl who warned me abt dem

0
Replies (1)
Prime South Africa
Prime South Africa's reply14 Mar 2016, 21:42
Official
Hello pontsokamynaomi,

Your concern has been received and is noted.

We apologise for the perceived delay in investigation your claim, however, as you are aware, the integrity of all claims have to be investigated. This is not only for own benefit but it is important for all our clients and allows us to deliver on our promise of fixed premiums for life.

Nonetheless, following a review of the claim it is clear that the investigation has progressed well and our claims team will continue to keep you updated with the progress made.

Assuring you of our continued best endeavours.

Kind regards,
The PMD Team