TM
Thandiswa M
1 reviews | Active since Feb 2022
23 Feb 2022, 20:30
Disgusting services from pmd
It with a heavy heart that my husband had an accident and pmd has been investigating the claim for 3weeks imagine my kids rely on this car for transportation to school.. They just don't care all they do is to deduct the money and we just need to wait for them I called the finalized the claim but no answer as to has it been approved or declined i am so haert broken my made a wrong decision to insure my car with
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
23 Feb 2022, 20:41Dear Thandiswa M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply23 Feb 2022, 20:41
Official
Dear Thandiswa M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
03 Mar 2022, 21:09 Dear Thandiswa M
Thank you for your post. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we strive to settle all valid claims within the shortest possible time. During the claims validation process, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to enable us to make an objective decision.
A review of your claim confirms that an outcome has already been communicated to you.
It will undoubtedly please you to know that we have multiple channels of open communication which you can use to contact us such as the email, app, whatsapp or landline.
Assuring you of our continued best endeavours.
Kind regards
PMD Team
Thank you for your post. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we strive to settle all valid claims within the shortest possible time. During the claims validation process, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to enable us to make an objective decision.
A review of your claim confirms that an outcome has already been communicated to you.
It will undoubtedly please you to know that we have multiple channels of open communication which you can use to contact us such as the email, app, whatsapp or landline.
Assuring you of our continued best endeavours.
Kind regards
PMD Team
Prime South Africa's reply03 Mar 2022, 21:09
Official
Dear Thandiswa M
Thank you for your post. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we strive to settle all valid claims within the shortest possible time. During the claims validation process, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to enable us to make an objective decision.
A review of your claim confirms that an outcome has already been communicated to you.
It will undoubtedly please you to know that we have multiple channels of open communication which you can use to contact us such as the email, app, whatsapp or landline.
Assuring you of our continued best endeavours.
Kind regards
PMD Team
Thank you for your post. It is particularly troubling to hear of your experience as client service is important to us.
At PMD we strive to settle all valid claims within the shortest possible time. During the claims validation process, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to enable us to make an objective decision.
A review of your claim confirms that an outcome has already been communicated to you.
It will undoubtedly please you to know that we have multiple channels of open communication which you can use to contact us such as the email, app, whatsapp or landline.
Assuring you of our continued best endeavours.
Kind regards
PMD Team