ZJ
Zanele J
1 reviews | Active since Dec 2010
30 Mar 2015, 13:08
Disgusting service
I am so appaulled about the service I received from Katlego today, I have no policy with them but if this is the kind of service offered then I do not see myself as a customer. <br> How do you hang up on a customer, someone you do not know?<br> I am so disgusted I can't even put it into words.
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Replies (1)
Prime South Africa's replyOfficial
31 Mar 2015, 14:36Hello zanele21,
We are truly disturbed to learn of your experience yesterday.
We constantly strive to provide the best possible service to everyone with whom we do business. To be alerted to client service failures of this nature is deeply disappointing but we sincerely appreciate your having taken to time and trouble to bring it to our attention..
Please be assured that the appropriate action has been taken.
Sincerely hoping you will re-consider doing business with us in the future and assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We are truly disturbed to learn of your experience yesterday.
We constantly strive to provide the best possible service to everyone with whom we do business. To be alerted to client service failures of this nature is deeply disappointing but we sincerely appreciate your having taken to time and trouble to bring it to our attention..
Please be assured that the appropriate action has been taken.
Sincerely hoping you will re-consider doing business with us in the future and assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply31 Mar 2015, 14:36
Official
Hello zanele21,
We are truly disturbed to learn of your experience yesterday.
We constantly strive to provide the best possible service to everyone with whom we do business. To be alerted to client service failures of this nature is deeply disappointing but we sincerely appreciate your having taken to time and trouble to bring it to our attention..
Please be assured that the appropriate action has been taken.
Sincerely hoping you will re-consider doing business with us in the future and assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We are truly disturbed to learn of your experience yesterday.
We constantly strive to provide the best possible service to everyone with whom we do business. To be alerted to client service failures of this nature is deeply disappointing but we sincerely appreciate your having taken to time and trouble to bring it to our attention..
Please be assured that the appropriate action has been taken.
Sincerely hoping you will re-consider doing business with us in the future and assuring you of our continued best endeavours.
Kind Regards,
The PMD Team