zZ
zandym Z

1 reviews | Active since Jul 2017

27 Jul 2017, 21:09

Disgusting *****ulant Excuse for insurance

<p>I haved been with PMD for 8 yrs diligently paid my premiums never claimed ftom them not even once until a few weeks ago when a taxi crashed into me.Then the true colors of this *** insurance started unravelling.They told me to complete all sorts of forms,interviewed witnesses assesed my car and so forth.Told me the car is going to cost 20000 to be fixed and by last week everything will be finalised so that i can get my car fixed.Yesterday afternoon i get a call that they wont be fixing my car....After all the admin and waiting for six weeks at the eleventh hour this is the response i get from your *** insurance....I will not stop till this **** that you are running is brought to its knees and shut down.Stop *****ing from the poor Prime meridian #Prime Meridian must fall</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply01 Aug 2017, 10:58
Official

Hello zandile-masombuka,

Client service is extremely important to us and we therefore sincerely appreciate the time you have taken to bring your unease to our attention.

We truly sympathise with your challenging circumstances. Unfortunately, all claims are assessed in accordance with the benefits selected.

Your claim could not be entertained as the Prime MotorTHRIFT product you selected provides cover for the total loss of the insured vehicle through write-off, theft, hijacking and natural disasters.

Following the assessment of your vehicle it was found that the damage to your vehicle did not result in it being declared a write-off.

Nonetheless, our Client Representation department will be in contact with you to provide you with a formal response in this regard.

Assuring you of our continued best endeavours.

Kind Regards,

The PMD Team