DD
Darren D

1 reviews | Active since Jul 2022

24 Nov 2022, 10:23

Disgusting

This insurance is ****************. I've been on their customized cover since last year. They make it sound all so good and say your excess will drop, but mine didn't drop at all. I made a claim and it was a long process just for a small scratch on my bumper. Advice for you is leave and join another insurance company.!! Pathetic, pathetic!from pmd

0
Replies (3)
Prime South Africa
Prime South Africa's reply24 Nov 2022, 12:19
Official
Dear Darren D,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards,
The PMD Team
DD
Darren D's update24 Nov 2022, 13:08
Reviewer Update
You'll always say you gonna give feedback? For what? Return all my premiums that I've paid to pmd this year.. You can't even fix my problem useless insurance!
Prime South Africa
Prime South Africa's reply29 Nov 2022, 12:51
Official
 Dear Darren D

Thank you for your post.

At PMD we go to great lengths to ensure clients understand their policies and how their cover works. We also have a unique reduce-to-zero excess on all claim-free policies where payment of a premium is not missed.

Our Market Conduct Team will be in contact with you to provide you with detailed correspondence.

It will no doubt delight you to learn that with PMD obtaining a personal lines insurance quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.

Assuring you of our continued best endeavours on your behalf.

Kind regards,
The PMD Team