LH
Lisle H

1 reviews | Active since Feb 2018

27 Nov 2023, 15:38

Disgusted in the way my complaint has been handled

I emailed their complaints department 7days ago, i am yet to receive a response from them. I need my sales call ASAP, should i not get the sales call by COB 28/11/2023 i will be reaching out to the STI ombudsman. 1st email sent:

From: Lisle Hoods (ZA) Sent: Monday, November 20, 2023 11:35 AM To: SSI.Complaints <***> Subject: RE: (CL***) - Rejection dispute

2nd email sent: From: Lisle Hoods (ZA) Sent: Monday, November 27, 2023 11:28 AM To: SSI.Complaints <***> Subject: RE: (CL***) - Rejection dispute

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Replies (2)
LH
Lisle H's update27 Nov 2023, 18:10
Reviewer Update
Thank you for the generic response looking forward to hear from you soon if you cant get hold of me on my cellphone please email me you have my email address on record.
LH
Lisle H's update29 Nov 2023, 16:10
Reviewer Update
When does 2 business days lapse?. I got a generic response on the 27th @15:53pm it is the 29th @16:09. Should i rather reach out to the ombudsman for STI