SD
Sambulo D
1 reviews | Active since Jan 2024
23 Jan 2024, 19:00
Disappointing service and lack of feedback from Prime Meridian Direct
An incident occurred on 22 December 2023, where a car pulled over trying to hijack me but ended up shooting me and passengers. Within 24 hours a claim was made on my behalf to Prime Meridian Direct and they arranged towing and storage for my car. All necessary documents and statements that they requested were submitted and they confirmed that they've received them. Till this day 23 January 2024 I'm clueless on what happening with my claim and my car is still at the Storage.
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Replies (4)0
Replies (4)
Prime South Africa's replyOfficial
24 Jan 2024, 10:37Dear Sambulo
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply24 Jan 2024, 10:37
Official
Dear Sambulo
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
SD
Sambulo D's updateReviewer Update
24 Jan 2024, 10:45thank you
SD
Sambulo D's update24 Jan 2024, 10:45
Reviewer Update
thank you
Prime South Africa's replyOfficial
31 Jan 2024, 15:05Dear Sambolu D
Thank you for the time you have taken to leave a post. We value your input as we strive to provide exceptional client service.
PMD prides itself on promptly paying all valid claims, and to do that, we take care to verify all the information supp**** by our clients to enable us to reach a fair outcome.
We are pleased to note that your claim has since been approved and the next steps communicated to you.
It will undoubtedly please you to know that PMD offers up to 30 days of car hire benefits following those unforeseeable accidents that leave you without your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply31 Jan 2024, 15:05
Official
Dear Sambolu D
Thank you for the time you have taken to leave a post. We value your input as we strive to provide exceptional client service.
PMD prides itself on promptly paying all valid claims, and to do that, we take care to verify all the information supp**** by our clients to enable us to reach a fair outcome.
We are pleased to note that your claim has since been approved and the next steps communicated to you.
It will undoubtedly please you to know that PMD offers up to 30 days of car hire benefits following those unforeseeable accidents that leave you without your vehicle.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
SD
Sambulo D's updateReviewer Update
01 Feb 2024, 08:10I thank you for the feedback so far, it is very pleasing.
May you please allocate someone to assist me with car hire because at the PMD call center they couldn't.
May you please allocate someone to assist me with car hire because at the PMD call center they couldn't.
SD
Sambulo D's update01 Feb 2024, 08:10
Reviewer Update
I thank you for the feedback so far, it is very pleasing.
May you please allocate someone to assist me with car hire because at the PMD call center they couldn't.
May you please allocate someone to assist me with car hire because at the PMD call center they couldn't.