SZ
Sthembile Z

1 reviews | Active since Feb 2015

18 Feb 2015, 14:53

Delays and poor feedback

So I had an accident in 2014 December 21 , reported the accident to the insure (PMD) and sent all the documents to them by the 22nd of January. I have been calling , following up on them to get my car repaired up until now . The response I always get is \we still working on your claim

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Replies (1)
Prime South Africa
Prime South Africa's reply23 Feb 2015, 17:04
Official
Hello sthesbo,

We are as dismayed as you are and agree that this has taken longer than we had originally anticipated.

Our aim is always to complete our claims investigations within the shortest possible time. Unfortunately, due to the nature of your claim extensive investigations had to be completed for our mutual protection. We are pleased to confirm however, that the investigation is near finalisation and that you will be contacted shortly.

Assuring you of our continued best endeavours.

Kind regards,
The PMD Team