NM
Njabulo M
1 reviews | Active since Jan 2019
27 Jul 2021, 09:03
Delay on claim
Lodged a claim with PMD on the 5th of July, they promised to give me feedback on the decision or outcome of it within 15 working days... But unfortunately I haven't received any, when I call them I get different answers, some promise I'll receive the call before end of day, some say tomorrow..
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
27 Jul 2021, 11:10Dear Njabulo M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply27 Jul 2021, 11:10
Official
Dear Njabulo M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
29 Jul 2021, 10:53 Dear Njabulo M,
Thank you for your post. Client satisfaction is extremely important to us and it is for that reason that all feedback is appreciated.
Please be assured that we pride ourselves in promptly paying all valid claims. During the claims validation stage, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of such claim. We are pleased to confirm that the validation of the claim has been finalised and an outcome already communicated to you.
It will undoubtedly please you to know that PMD offers 15 or 30 day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours on your behalf.
Kind regards, The PMD Team
Thank you for your post. Client satisfaction is extremely important to us and it is for that reason that all feedback is appreciated.
Please be assured that we pride ourselves in promptly paying all valid claims. During the claims validation stage, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of such claim. We are pleased to confirm that the validation of the claim has been finalised and an outcome already communicated to you.
It will undoubtedly please you to know that PMD offers 15 or 30 day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours on your behalf.
Kind regards, The PMD Team
Prime South Africa's reply29 Jul 2021, 10:53
Official
Dear Njabulo M,
Thank you for your post. Client satisfaction is extremely important to us and it is for that reason that all feedback is appreciated.
Please be assured that we pride ourselves in promptly paying all valid claims. During the claims validation stage, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of such claim. We are pleased to confirm that the validation of the claim has been finalised and an outcome already communicated to you.
It will undoubtedly please you to know that PMD offers 15 or 30 day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours on your behalf.
Kind regards, The PMD Team
Thank you for your post. Client satisfaction is extremely important to us and it is for that reason that all feedback is appreciated.
Please be assured that we pride ourselves in promptly paying all valid claims. During the claims validation stage, the information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of such claim. We are pleased to confirm that the validation of the claim has been finalised and an outcome already communicated to you.
It will undoubtedly please you to know that PMD offers 15 or 30 day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours on your behalf.
Kind regards, The PMD Team