1 reviews | Active since Aug 2015
DANGER : Do not make use of prime meridian at all
I was a proud prime meridian client for almost 5 years - never claimed and paid my premium every month on time. Now when i claimed for someone driving into my car at a mall. They send me to get quote and i should send pictures only for them to tell me that it was declined due to the fact it only covers minor dents ans scratches and dents and they were not satisfied with the quote i got from the panelbeaters. I want my policy cancelled with immediate effect and will inform other people not to take out policies with your company in future as i learned the hard way. The wanted to give me feedback on 17/08/2015 however my phone was off but they never tried sending me an email after i sent numerous email to them. I had to phone today just to find out that it was declined due to the reason above. I am very very disappointed in the service. I nothing is going to be done on this i want my policy to be cancelled with immediate effect and no further deductions should go off from my account if it does i will take legal action
Thank you for raising your concern with us.
A review of the purchase conversation revealed that our Tele-Assistant did an excellent job in explaining the product features to you at the time that you app**** for cover.
It is unfortunate that the damage sustained to your vehicle did not qualify for cover this time around. We have recently introduced an additional product that provides cover in the event that your vehicle is not written-off, it grows by R2000.00 each and every month at a premium of only R99.00, we have asked our Client Service Department to contact you in this regard.
You have no doubt noticed that your premiums have never ever increased since joining us - something that not many others can guarantee!
We are certain that you would rather keep your policy active after speaking to our consultant about our innovative new product developments.
Kind Regards,
The PMD Team
Thank you for raising your concern with us.
A review of the purchase conversation revealed that our Tele-Assistant did an excellent job in explaining the product features to you at the time that you app**** for cover.
It is unfortunate that the damage sustained to your vehicle did not qualify for cover this time around. We have recently introduced an additional product that provides cover in the event that your vehicle is not written-off, it grows by R2000.00 each and every month at a premium of only R99.00, we have asked our Client Service Department to contact you in this regard.
You have no doubt noticed that your premiums have never ever increased since joining us - something that not many others can guarantee!
We are certain that you would rather keep your policy active after speaking to our consultant about our innovative new product developments.
Kind Regards,
The PMD Team