KL
Kuthula L
1 reviews | Active since Jul 2017
18 Aug 2020, 11:42
******!
After more than 5 years I was paying them without a single claim, they refused to fix the bumper and they changed the quotation to not fix the windscreen after they approved the claim.
As I'm currently looking for a better car insurance, please don't make a mistake of choosing them!
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Prime South Africa's replyOfficial
20 Aug 2020, 14:49Dear K’TwoLah McGst,
Thank you for your post. We take feedback from our clients extremely seriously as we strive to deliver world class client service.
At PMD, we pride ourselves in ensuring that our policyholders are aware of the products they are purchasing. Your policy document is also really easy to read and to understand. It is imperative to remember that only the damage related to the claimable incident is covered.
We confirm that our Market Conduct Team will be in contact with you to provide you with further clarity regarding your matter.
We are delighted to confirm that we have introduced an innovative and affordable fully comprehensive policy with a wide range of benefits. Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Thank you for your post. We take feedback from our clients extremely seriously as we strive to deliver world class client service.
At PMD, we pride ourselves in ensuring that our policyholders are aware of the products they are purchasing. Your policy document is also really easy to read and to understand. It is imperative to remember that only the damage related to the claimable incident is covered.
We confirm that our Market Conduct Team will be in contact with you to provide you with further clarity regarding your matter.
We are delighted to confirm that we have introduced an innovative and affordable fully comprehensive policy with a wide range of benefits. Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Prime South Africa's reply20 Aug 2020, 14:49
Official
Dear K’TwoLah McGst,
Thank you for your post. We take feedback from our clients extremely seriously as we strive to deliver world class client service.
At PMD, we pride ourselves in ensuring that our policyholders are aware of the products they are purchasing. Your policy document is also really easy to read and to understand. It is imperative to remember that only the damage related to the claimable incident is covered.
We confirm that our Market Conduct Team will be in contact with you to provide you with further clarity regarding your matter.
We are delighted to confirm that we have introduced an innovative and affordable fully comprehensive policy with a wide range of benefits. Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Thank you for your post. We take feedback from our clients extremely seriously as we strive to deliver world class client service.
At PMD, we pride ourselves in ensuring that our policyholders are aware of the products they are purchasing. Your policy document is also really easy to read and to understand. It is imperative to remember that only the damage related to the claimable incident is covered.
We confirm that our Market Conduct Team will be in contact with you to provide you with further clarity regarding your matter.
We are delighted to confirm that we have introduced an innovative and affordable fully comprehensive policy with a wide range of benefits. Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.