HM
Hazel M
1 reviews | Active since Oct 2009
27 Aug 2015, 08:51
Confused
My id number ***, I don't know my car insurance number. I am confused as to how much I am supposed to pay for my car insurance because first a debit order of R425 goes off and then another one for R49. I do not know what this R49 is for, you cannot just debit money from my account without telling me why. When I started with this insurance I used to pay R450 but now lately it is not so and I was promised that my premiums will not increase. I never agreed to the R49 and I don't for how many months it has been going off but I expect a full refund for the times it has gone off from my account. Contact me as soon as possible so that this query can be resolve.
Helpful (0)
Replies (1)0
Replies (1)
Prime South Africa's replyOfficial
27 Aug 2015, 13:20Hello munza,
Thank you for your enquiry.
We understand that you simultaneously contacted our Client Service Department who very efficiently attended to your enquiry.
Aren't you pleased to have confirmed that your premiums indeed never increased - and never will!
Should you have any further enquiries do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Thank you for your enquiry.
We understand that you simultaneously contacted our Client Service Department who very efficiently attended to your enquiry.
Aren't you pleased to have confirmed that your premiums indeed never increased - and never will!
Should you have any further enquiries do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply27 Aug 2015, 13:20
Official
Hello munza,
Thank you for your enquiry.
We understand that you simultaneously contacted our Client Service Department who very efficiently attended to your enquiry.
Aren't you pleased to have confirmed that your premiums indeed never increased - and never will!
Should you have any further enquiries do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Thank you for your enquiry.
We understand that you simultaneously contacted our Client Service Department who very efficiently attended to your enquiry.
Aren't you pleased to have confirmed that your premiums indeed never increased - and never will!
Should you have any further enquiries do not hesitate to write to us.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team