1 reviews | Active since Feb 2019
Complian
Good day, I am one off the PMD clients CL 1******77 I met up in an accident On 15 off December 2018. I have been in contact with my insurance since then I gave them everything which they requested from me. They have done countless off investigating what happened on the day off accident. Till to date they still want documents which even them when I ask how will I obtain them they say we can't validate that information where as they dealing with my claim. The turnaround time has passed its 15 off February now 3months now but am paying the premiums as wanted. Am struggling to get work am even getting dead treats which I have told my insurer about it but they just say will deal with it. Am very not happy on fact that we as clients we are treated as negligent people once an accident has happened. At this hard time paying for something which is not by you an while knowing that you have a insurance which you choose from a 100 off insurances saying you'll have piece off mind but no, they just requesting for documentation which yourself if you tell someone about it doesn't make sense on why now this. I am placing this review so you'll know what difficulties we face behind the cines, I can't even go freely in my neighborhood because am keep on getting died treats on person I collided with. My car has depoled airbags but I was told it's not a write off just being puzzled.
We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience as client service is important to us.
Please be assured that we persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both of us.
A review of your claim revealed that certain documents were found to be necessary in order to successfully validate the circumstances surrounding your accident. Our Claims Team has confirmed that they have communicated the final outstanding task on you claim to you, whereafter it can be submitted for a final decision.
We note that our Market Conduct Team has already been in contact with you to address the nature of the vehicle’s damage. The deployment of airbags does not necessarily write off a vehicle as the overall cost of repairs is the determining factor.
Your very affordable premiums also reflect the fact the PMD does not discriminate on a gender or marital basis. Men, women and unmarried persons all enjoy the same rates and benefits.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
We apologise for the perceived delays in processing your claim. It is particularly troubling to hear of your experience as client service is important to us.
Please be assured that we persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is to the clear advantage of both of us.
A review of your claim revealed that certain documents were found to be necessary in order to successfully validate the circumstances surrounding your accident. Our Claims Team has confirmed that they have communicated the final outstanding task on you claim to you, whereafter it can be submitted for a final decision.
We note that our Market Conduct Team has already been in contact with you to address the nature of the vehicle’s damage. The deployment of airbags does not necessarily write off a vehicle as the overall cost of repairs is the determining factor.
Your very affordable premiums also reflect the fact the PMD does not discriminate on a gender or marital basis. Men, women and unmarried persons all enjoy the same rates and benefits.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team