PP
Pfshiburi P

1 reviews | Active since Nov 2016

14 Jun 2023, 15:43

COMPLAINT

This is the 6th time i have written a complain email to PMD in a short space of time since I have submitted a claim 3 months ago already,your service is so poor I can not imagine recommending this company to any of my associates and family members,I did take this matter to a different level and I have involved my legal representatives because this is beyond my expectations, I am very disappointed,your service is pathetic! I am complaining because I have been sent from pillar to post from the first day I submitted a claim with PMD till this day I have been receiving nothing but bad service,I feel discriminated against and I feel ****med by PMD and Nuwagon as my vehicle as it stands still is not fixed ,no work has even been put on it as yet ,Nuwagon has advised me that they still await for car parts in which by the way i had to pasture them and keep calling them with no effort on their side to inform me of any progress or delay they might be experiencing regarding my vehicle no ETA has been given to me,I want my car fixed as per the agreement, I want my car to be priority not this nonsense of service im getting,I will not tolerate this treatment anymore

0
Replies (1)
Prime South Africa
Prime South Africa's reply14 Jun 2023, 19:01
Official
 Dear Fanyana S,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team