MM
Mapule M
1 reviews | Active since Jan 2022
27 Jan 2022, 21:32
Complaint
I've been using prime meridian direct insurance for more than 5years it was my first claim in December and the telling me that I have to pay R5000 access and the damage from my car its less than the access. I'm not happy with their service I started with them when i was paying less than R200 premium with access. Now things have changed not even an email received from them. My car is a Toyota Auris 2010 model. I'm not happy at all I'm even considering of cancelling the insurance. From Themba Mthethwa
Helpful (0)
Replies (1)0
Replies (1)
Prime South Africa's replyOfficial
28 Jan 2022, 08:02Dear Mapule M,
Thank you for raising this matter with us - we value all feedback from our policyholders as we strive to offer world-class service.
At PMD, we constantly strive to improve our products. After careful evaluation, we have found that exciting improvements needed to be made to ensure our policyholders receive the best possible value, benefits and service support from us – all the while maintaining our industry-leading premiums! Assuring you of our continued best endeavours on your behalf. Kind Regards, The PMD Team
Thank you for raising this matter with us - we value all feedback from our policyholders as we strive to offer world-class service.
At PMD, we constantly strive to improve our products. After careful evaluation, we have found that exciting improvements needed to be made to ensure our policyholders receive the best possible value, benefits and service support from us – all the while maintaining our industry-leading premiums! Assuring you of our continued best endeavours on your behalf. Kind Regards, The PMD Team
Prime South Africa's reply28 Jan 2022, 08:02
Official
Dear Mapule M,
Thank you for raising this matter with us - we value all feedback from our policyholders as we strive to offer world-class service.
At PMD, we constantly strive to improve our products. After careful evaluation, we have found that exciting improvements needed to be made to ensure our policyholders receive the best possible value, benefits and service support from us – all the while maintaining our industry-leading premiums! Assuring you of our continued best endeavours on your behalf. Kind Regards, The PMD Team
Thank you for raising this matter with us - we value all feedback from our policyholders as we strive to offer world-class service.
At PMD, we constantly strive to improve our products. After careful evaluation, we have found that exciting improvements needed to be made to ensure our policyholders receive the best possible value, benefits and service support from us – all the while maintaining our industry-leading premiums! Assuring you of our continued best endeavours on your behalf. Kind Regards, The PMD Team