BS
Bakhangele S
1 reviews | Active since May 2019
05 Nov 2019, 21:24
Complaint
Hee I made a quotation with PMD for car insurance and not sign up now they just decide to debit on my account off which I am not even working they took my cents without my permission.
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
06 Nov 2019, 09:22Dear Bakhangele S,
Thank you for your post and for bringing your displeasure to our attention.
We have located your policy and are reviewing it to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's reply06 Nov 2019, 09:22
Official
Dear Bakhangele S,
Thank you for your post and for bringing your displeasure to our attention.
We have located your policy and are reviewing it to better understand what took place and find a possible solution.
We promise to give you preliminary feedback by no later than two working days.
Assuring you of our continued best endeavours on your behalf.
The PMD Team.
Prime South Africa's replyOfficial
07 Nov 2019, 07:48Dear Bakhangele S,
Thank you for your post.
We are encouraged to hear of the interest you have shown in our exciting comprehensive policy.
It is however most surprising to learn of your displeasure in your experience with PMD as no sale can be concluded without the express permission from a perspective client. A review of the matter confirmed that following your online application, our tele-assistant did an exceptional job of confirming the policy activation with you.
It is most comforting to remember that PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Prime South Africa's reply07 Nov 2019, 07:48
Official
Dear Bakhangele S,
Thank you for your post.
We are encouraged to hear of the interest you have shown in our exciting comprehensive policy.
It is however most surprising to learn of your displeasure in your experience with PMD as no sale can be concluded without the express permission from a perspective client. A review of the matter confirmed that following your online application, our tele-assistant did an exceptional job of confirming the policy activation with you.
It is most comforting to remember that PMD guarantees never to increase premiums on claim free policies.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.