LM
Linda M
1 reviews | Active since Jun 2021
26 May 2022, 09:27
Complain
I do got accident on 17 April 2022 an do claim and snd claim form an my vehicle is written off the bad news PDM don’t update me am the only communicating with them an every day is new story with different people sometimes they jst left me on line
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
26 May 2022, 10:53Dear Linda javas M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply26 May 2022, 10:53
Official
Dear Linda javas M,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within 2 business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
LM
Linda M's updateReviewer Update
26 May 2022, 10:58Am not happy at all about the way you treated me 26 days now no progress no response tomorrow is 27 days
LM
Linda M's update26 May 2022, 10:58
Reviewer Update
Am not happy at all about the way you treated me 26 days now no progress no response tomorrow is 27 days
Prime South Africa's replyOfficial
29 May 2022, 18:29 Dear Javas MThank you for your post.At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.Our Claims Team is working diligently to ensure that your claim is finalised without further delay and has further undertaken to continue to keep you updated regarding the progress of your claim.Our Market Conduct Team has confirmed that they have already contacted you and have provided you with a detailed response.It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it!Assuring you of our continued best endeavours on your behalf.Kind regards,The PMD Team
Prime South Africa's reply29 May 2022, 18:29
Official
Dear Javas MThank you for your post.At PMD we pride ourselves in promptly paying all valid claims. Our validations are performed not for the sake of creating unnecessary delays but for the protection of all of our clients.Our Claims Team is working diligently to ensure that your claim is finalised without further delay and has further undertaken to continue to keep you updated regarding the progress of your claim.Our Market Conduct Team has confirmed that they have already contacted you and have provided you with a detailed response.It will no doubt delight you to be reminded that PMD now offers comprehensive cover with an open-driver policy that affords your vehicle greater protection when you are not driving it!Assuring you of our continued best endeavours on your behalf.Kind regards,The PMD Team