mM
matthew M
1 reviews | Active since Mar 2016
27 Feb 2020, 14:59
Companies just cant stop harassing people
Please can you stop harassing me with your trash SMS marketing. I am not interested in anything your company could possibly offer. I also believe you are in violation of the POPI act, as i never gave you any of my information. again, LEAVE ME ALONE!!!!
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
27 Feb 2020, 18:32 Dear Matthew,
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply27 Feb 2020, 18:32
Official
Dear Matthew,
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you so much for taking the time to bring your unease to our attention. We sincerely apologise for any inconvenience caused.
Your complaint is important to us and has been referred to our Market Conduct Department who will provide you with feedback in the next two business days.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
04 Mar 2020, 12:41Dear Matthew,
Thank you for taking the time to alert us of the unwanted marketing SMS’s you have received .
We assure you that all feedback is important to us as we strive to deliver world-class client service with each and every interaction we have.
PMD is a member of the Direct Marketing Association of South Africa and abides strictly with its code of conduct. The DMASA maintains a “Do not contact list” to assist businesses in avoiding the mutual costs and inconveniences associated with communicating with those who do not wish it. This database is regularly imported electronically into our systems to ensure that we do not contact anyone who has “opted out”. Your particular details were not on this list.
Immediate steps have been taken to ensure that our Marketing Team has added your contact details to our “do not contact” list.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Kind regards,
The PMD Team
Prime South Africa's reply04 Mar 2020, 12:41
Official
Dear Matthew,
Thank you for taking the time to alert us of the unwanted marketing SMS’s you have received .
We assure you that all feedback is important to us as we strive to deliver world-class client service with each and every interaction we have.
PMD is a member of the Direct Marketing Association of South Africa and abides strictly with its code of conduct. The DMASA maintains a “Do not contact list” to assist businesses in avoiding the mutual costs and inconveniences associated with communicating with those who do not wish it. This database is regularly imported electronically into our systems to ensure that we do not contact anyone who has “opted out”. Your particular details were not on this list.
Immediate steps have been taken to ensure that our Marketing Team has added your contact details to our “do not contact” list.
Unlike many other insurers, PMD offers a reduce to zero excess for comprehensive cover in a remarkedly short time.
Kind regards,
The PMD Team
mM
matthew M's updateReviewer Update
04 Mar 2020, 12:48Thank you for your assistance, that would be much appreciated
mM
matthew M's update04 Mar 2020, 12:48
Reviewer Update
Thank you for your assistance, that would be much appreciated