LP
Lloyd P

1 reviews | Active since Oct 2016

04 Oct 2016, 15:13

Claimed today

<p>After reading all complains about PMD I'm thinking of fixing my car out of my own pocket because I won't wait for ds headache </p>

0
Replies (1)
Prime South Africa
Prime South Africa's reply07 Oct 2016, 10:48
Official

Hello lloyd-parman,

We are truly sorry to learn of your concern regarding the claim that you registered on 03 October 2016.

In response to your concern, our company generally prides itself on providing world class service and in promptly paying all valid claims. Our foremost objective is always to treat our policy holders fairly. One of the unique features of our Total Loss motor insurance product is that at the time of purchase, we do not expect our clients to deliver their vehicles to a testing station for a pre-inspection. As a result, we are unfortunately exposed to a higher than usual degree of risk and we have, therefore, developed a very a robust claims administration process.

We assure you that our claims department will be in contact with you and provide you with a detailed update of the progress made on your claim.

Kind Regards,

The PMD Team