1 reviews | Active since Dec 2023
Claim with the decision makers
I am writing to inquire about the status and outcome of my recent insurance claim filed under policy number CL*** The claim was submitted on 27 of November in relation an accident that wasn’t cause by me. I understand that the processing time may vary, but I am keen to receive an update on the current status and any additional information required from my end. I appreciate your attention to this matter and your team's efforts in handling my claim. Every time I follow up, I’m being told my claim is with the decisions makers since last week. Clear communication on the status of my claim will greatly assist in managing expectations and planning accordingly. The person who caused the accident admitted that they wrong and it is also filed in the accident report. Their claim with their insurer has already been approved but with mine I’m still waiting. The stress of not having a car is killing me Please assist
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Please be assured that we pride ourselves in promptly paying all valid claims.
During the claim’s validation stage, information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of such claim.
Rest assured that we perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. A review of your claim confirms that your claim was approved within our turnaround time and the outcome has been provided to you.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Please be assured that we pride ourselves in promptly paying all valid claims.
During the claim’s validation stage, information supp**** by clients needs to be verified and validated by independent sources as far as possible to ensure that we have the most objective and unbiased information available to enable us to make an informed decision regarding the outcome of such claim.
Rest assured that we perform our validations not for the sake of creating unnecessary delays or to avoid claims but for the protection of all of our clients. A review of your claim confirms that your claim was approved within our turnaround time and the outcome has been provided to you.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence.
It will no doubt reassure you to know that PMD offers a 24-month fixed premium guarantee on all claim free policies!
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team