1 reviews | Active since May 2015
Claim taking too long. No Response
On 11 February 2015 I was in an accident with a client of Prime Meridian Direct. He was in the wrong as he crashed into my car from the back. He told me that I must claim against his insurance as a 3rd party and the matter will be sorted out as he was the party responsible for the accident. I did this and submitted all the necessary documents on the 16th of February 2015. Since then this matter has not been sorted out. Every time I call the 3rd party claims department they say they are still busy with the matter . It been 3 months now and this is causing a huge inconvenience in my life as the party that crashed into my car keeps saying I must just speak to his insurance. There has been no progress and Prime Meridian Direct seems not to give me a clear response regarding this matter. I cannot even use my car.<br> The claim number is CL***
Thank you for bring your concerns to our attention.
We like to pride ourselves in the prompt manner in which we settle all our valid claims. Whilst we are pleased to assist you in your claim it is imperative that our policyholder claims are investigated extensively and a decision made before a 3rd party claim can be entertained.
Notwithstanding the above we are pleased to learn that all investigations have been completed and your claim has been approved.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for bring your concerns to our attention.
We like to pride ourselves in the prompt manner in which we settle all our valid claims. Whilst we are pleased to assist you in your claim it is imperative that our policyholder claims are investigated extensively and a decision made before a 3rd party claim can be entertained.
Notwithstanding the above we are pleased to learn that all investigations have been completed and your claim has been approved.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team