VN
Vongani N
1 reviews | Active since Oct 2015
27 Oct 2015, 11:19
Claim submitted August Still Waiting
I have submitted a claim for a simple headlight and windscreen in august and my claim hasnt been processed. I am always been requested documents after documents every time I call to get an update. Anton never responds to any of my emails. what will happen if I were to get a in a serious accident. I doubt you guys would help since you good with giving excuses. I pay every flippen month but now I dont see the value of the premiums i have been paying. your service is so bad. you ripping people off with the false advertising of promising simpler and stress free claiming because thats not the case.
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Prime South Africa's replyOfficial
30 Oct 2015, 09:55Hello Ngobenivongani1,
Client Service is extremely important to us and we appreciate the time you have taken to raise your concern with us.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is a clear advantage of both ourselves and our clients.
As you are aware your claim has been finalised and our claims team have confirmed that the outcome thereof has already be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Client Service is extremely important to us and we appreciate the time you have taken to raise your concern with us.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is a clear advantage of both ourselves and our clients.
As you are aware your claim has been finalised and our claims team have confirmed that the outcome thereof has already be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply30 Oct 2015, 09:55
Official
Hello Ngobenivongani1,
Client Service is extremely important to us and we appreciate the time you have taken to raise your concern with us.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is a clear advantage of both ourselves and our clients.
As you are aware your claim has been finalised and our claims team have confirmed that the outcome thereof has already be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Client Service is extremely important to us and we appreciate the time you have taken to raise your concern with us.
We persistently strive to settle all valid claims within the shortest possible time. You will appreciate that this reduces our management time and costs and is a clear advantage of both ourselves and our clients.
As you are aware your claim has been finalised and our claims team have confirmed that the outcome thereof has already be communicated to you.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team