LM
Lindokuhle M
1 reviews | Active since Sept 2023
12 Sept 2023, 12:38
Claim rejection
I was involved in an accident on the 10 July 2023 called PMD insurance and towed my car to the nearest panel beater I waited for the results of the claim till 4th August 2023 which was rejected on the bases that I exceeded the speed limit which is not proven on the car track report and then they support their statement saying that the car track report is not accurate, they hired they’re own investigator to prove that I exceeded the speed limit.
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Replies (2)
Prime South Africa's replyOfficial
12 Sept 2023, 13:36 Dear Lindokuhle,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply12 Sept 2023, 13:36
Official
Dear Lindokuhle,
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
19 Sept 2023, 12:48Dear Mthethwa D,
Thank you for your feedback.
We value hearing from our policyholders as we continuously strive to improve our service.
At PMD, we take immense pride in promptly paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the policy terms and conditions.
Our Market Conduct Team will contact you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Thank you for your feedback.
We value hearing from our policyholders as we continuously strive to improve our service.
At PMD, we take immense pride in promptly paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the policy terms and conditions.
Our Market Conduct Team will contact you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Prime South Africa's reply19 Sept 2023, 12:48
Official
Dear Mthethwa D,
Thank you for your feedback.
We value hearing from our policyholders as we continuously strive to improve our service.
At PMD, we take immense pride in promptly paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the policy terms and conditions.
Our Market Conduct Team will contact you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.
Thank you for your feedback.
We value hearing from our policyholders as we continuously strive to improve our service.
At PMD, we take immense pride in promptly paying all valid claims. We are obliged to apply our policy terms and conditions for the benefit of all of our policyholders. We are sure that you can understand that we cannot reasonably admit claims where policyholders do not follow the policy terms and conditions.
Our Market Conduct Team will contact you with detailed feedback regarding the outcome of the investigation.
It will no doubt delight you to recall that PMD provides a range of affordable insurance products with great benefits to accommodate the pocket and needs of every-day South Africans. Obtaining a quote is quick and easy and can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team.