KM
Khomotso M
1 reviews | Active since Oct 2023
16 Nov 2023, 12:57
claim rejected with invalid reason
Bad insurance company ever they are very good when you are a new client they will communicate every day come day you claim they will not communicate with you till you run behind them when they notice your calling them now and then they will give you bad outcomes just to get rid of you claim rejected with invalid reason am not happy with them who ever join this they must do on there own risk that you will pay mahala and you will regret the day you want to claim
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Prime South Africa's replyOfficial
23 Nov 2023, 16:36 Dear Rini
We appreciate your post informing us of your unease.
We take great pride in taking special care in validating all claims by ensuring that a fair and accurate outcome is reached.
A review of your claim shows that the circumstances under which the incident took place constitute a loss that is specifically excluded under our policy terms and conditions.
Kindly note that our Market Conduct Team is currently reviewing your matter will provide a detailed response following their investigation into the outcome of your claim.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Kind regards,
PMD Team
We appreciate your post informing us of your unease.
We take great pride in taking special care in validating all claims by ensuring that a fair and accurate outcome is reached.
A review of your claim shows that the circumstances under which the incident took place constitute a loss that is specifically excluded under our policy terms and conditions.
Kindly note that our Market Conduct Team is currently reviewing your matter will provide a detailed response following their investigation into the outcome of your claim.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Kind regards,
PMD Team
Prime South Africa's reply23 Nov 2023, 16:36
Official
Dear Rini
We appreciate your post informing us of your unease.
We take great pride in taking special care in validating all claims by ensuring that a fair and accurate outcome is reached.
A review of your claim shows that the circumstances under which the incident took place constitute a loss that is specifically excluded under our policy terms and conditions.
Kindly note that our Market Conduct Team is currently reviewing your matter will provide a detailed response following their investigation into the outcome of your claim.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Kind regards,
PMD Team
We appreciate your post informing us of your unease.
We take great pride in taking special care in validating all claims by ensuring that a fair and accurate outcome is reached.
A review of your claim shows that the circumstances under which the incident took place constitute a loss that is specifically excluded under our policy terms and conditions.
Kindly note that our Market Conduct Team is currently reviewing your matter will provide a detailed response following their investigation into the outcome of your claim.
It will no doubt reassure you to be reminded that with PMD’s Comprehensive policy, clients enjoy an excess that reduces to zero.
Kind regards,
PMD Team