1 reviews | Active since Oct 2022
Claim Rejected.
On the 9th of August on my way to where I stay, I was involved in a car accident where I was badly wounded on the head. There was a suspicious car that was following me, and the natural instincts of driving faster kicked in, and so I did. Just when I was approaching a curve, an animal of which I cannot recall came my way and at that time, I lost control of the car and crashed. I woke up in the hospital with an afflictive head pains. I am still struggling to remember some of the things that occurred because of the head injury. On the 15th of September, my dad as well as my policy holder called the insurance, PMD, to inform then of what had happened. They requested to speak with the driver and some to time later contacted me. Under the influence of medication at hospital, I struggled to to remember what had happened. This is what they asked me and I quote "what disturbed you?" and responded that an animal came my way while driving, trying to avoid it, I went off-road and crashed. The following days another interviewer asked me the same questions in a different approach and i asked if I could answer the question in my preferred and home language and the investigator claimed that my English was just fine. I provided all the information they needed however still rejected my claim stating my statement was contradictory. I truly believe that if I was another race, all aspects of my claim would be considered and evaluated.
The PMD Team
The PMD Team
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your basic excess reduces to zero - and it does so within a surprisingly short period of time.
You no doubt remember that unlike many other insurers, with PMD comprehensive cover your basic excess reduces to zero - and it does so within a surprisingly short period of time.
Thank you for your time to read through my concern.
I was really happy with pmd premiums and with your service. But i believe your judgement is based on your opinions and you did not care much about your client. I believe that i was still suffering amnesia when i conducted the interview. "Amnesia" inability to speak or understand language, mental confusion, difficulty concentrating, difficulty thinking and understanding, inability to create new memories, or inability to recognise common things. I believe that there are medical records for that in the hospital. Everything that i provided was accurate.
I am hoping you will make the right decision and not make judgements based on opinions
Yoursfaithfully
Nqobani Mkhize
Thank you for your time to read through my concern.
I was really happy with pmd premiums and with your service. But i believe your judgement is based on your opinions and you did not care much about your client. I believe that i was still suffering amnesia when i conducted the interview. "Amnesia" inability to speak or understand language, mental confusion, difficulty concentrating, difficulty thinking and understanding, inability to create new memories, or inability to recognise common things. I believe that there are medical records for that in the hospital. Everything that i provided was accurate.
I am hoping you will make the right decision and not make judgements based on opinions
Yoursfaithfully
Nqobani Mkhize
