JN
Justina N

1 reviews | Active since Oct 2011

06 Sept 2022, 14:11

Claim process dragged & no communication

I have been waiting for the finalization of my claim for the past 6 weeks and no one is communicating with me. The only time I communicate with them is when I have to call in and all the information I would have received from my car tracker and the car is with the insurance

0
Replies (1)
Prime South Africa
Prime South Africa's reply06 Sept 2022, 15:46
Official
Dear Justina N,

Thank you for taking the time to raise this matter with us.

We have located your policy and commit to providing preliminary feedback within 2 business days.

Assuring you of our continued best endeavours.

Kind regards, 
The PMD Team