1 reviews | Active since Nov 2014
CLAIM PROCESS AND PERIOD
<p>I had an accidednt on the 3rd of June and after lodging my claim I submitted avery reequired documents within 24 hours, I have noteed that on my policy documents they said that the claim gets sorted out within as soon as the required documents are received, anyway after submitting the documents I called to enquire about the time frame and I was told that my claim would be sorted within 30 days, today marks 30 days after I lodged my claim and I can only hope that it gets sorted and hopefully gets approved because judging from the reviews I see here , the claim gets approved by luck at PMD and the turn arround time I dont know what to say because when I call now about the turn around time it's a different story. I just hope and pray that my claim gets approved and only then will I have my own review but the reviews I see here give me goose bumps , I just hope the 2 years I have with PMD will be for a good cause</p>
Hello mashoba89,
Thank you for taking the time to bring your concern to our attention. As client service is extremely important to us, we appreciate the opportunity you have provided to assuage your concern.
Client service is extremely important to us and we will do all in our power to ensure that the matter is resolved to your satisfaction. We are happy to confirm that your claim was approved and the outcome communicated to you on 6 July, 2017.
Notwithstanding the above, your concern has been brought to the attention of our Client Representation Department who will contact you shortly to provide further explanation in this matter.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Hello mashoba89,
Thank you for taking the time to bring your concern to our attention. As client service is extremely important to us, we appreciate the opportunity you have provided to assuage your concern.
Client service is extremely important to us and we will do all in our power to ensure that the matter is resolved to your satisfaction. We are happy to confirm that your claim was approved and the outcome communicated to you on 6 July, 2017.
Notwithstanding the above, your concern has been brought to the attention of our Client Representation Department who will contact you shortly to provide further explanation in this matter.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team