dT
debra T

1 reviews | Active since Aug 2016

11 Aug 2016, 12:23

claim process

<p> </p> <p>Good day </p> <p> </p> <p>On the 18/07/2016 I was involved in an accident I notified PMD motor insurrance and they send me some forms to fill in which I did . in a few days I was contacted by a lady called Kelsey Harrison who asked to send more info to her and I did on 01/08/2016 but until today she has not come back to me.i have left messages for her to call me with Lungile,Tsatsi and Thato but with no luck.</p> <p> </p> <p>My claim nr is CL ********** 179</p> <p> </p> <p>Regards</p> <p> </p> <p>Debra</p>

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Replies (1)
Prime South Africa
Prime South Africa's reply19 Aug 2016, 08:28
Official

Hello madebs2016,

Thank you for taking the time to raise your concern with us.

Whilst we always endeavour to request all the required information from the onset, allowing us to swiftly finalise our investigation, it does happen that more documentation is required.

We do however want to assure you that the documents requested are necessary as they contain valuable information which will assist us to validate your claim.

Your feedback is valued and your assigned Claims Technician will work closely with you until the matter is resolved.

Assuring you of our continued best endeavours on your behalf.

Kind Regards,

The PMD Team