lM
lebo M
1 reviews | Active since Feb 2012
23 Jun 2015, 16:58
Claim Outcome
I was involved in an accident on the 18th of April 2015, have submitted all the necessary documents but still<br> <br> waiting for an outcome on my claim, everytime i called in Jarrod keep telling me that my calim is on final stage.<br> <br> Today I spoke to Albert who pomised me that he will follow up on my claim , how should I trust him?<br> <br> I have lost trust with PMD.<br> <br> I am very sad and frustrated.<br>
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Prime South Africa's replyOfficial
25 Jun 2015, 15:57Hello hmotsai,
We understand that you have already been informed that your claim has in fact been settled. It is however, disappointing to know that we might not have met all your expectations in this regard.
Our aim is always to strive for quick settlement of claims and to stay in close communication with our clients where there are reasons for delay, as was the case here.
Nonetheless, we do hope that we can restore your faith, particularly in light of the fact that with Prime Meridian there is never any excess to pay and premiums never increase, even after you have claimed as in this instance. Moreover, your claims history will never affect your future PMD premium rates.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We understand that you have already been informed that your claim has in fact been settled. It is however, disappointing to know that we might not have met all your expectations in this regard.
Our aim is always to strive for quick settlement of claims and to stay in close communication with our clients where there are reasons for delay, as was the case here.
Nonetheless, we do hope that we can restore your faith, particularly in light of the fact that with Prime Meridian there is never any excess to pay and premiums never increase, even after you have claimed as in this instance. Moreover, your claims history will never affect your future PMD premium rates.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply25 Jun 2015, 15:57
Official
Hello hmotsai,
We understand that you have already been informed that your claim has in fact been settled. It is however, disappointing to know that we might not have met all your expectations in this regard.
Our aim is always to strive for quick settlement of claims and to stay in close communication with our clients where there are reasons for delay, as was the case here.
Nonetheless, we do hope that we can restore your faith, particularly in light of the fact that with Prime Meridian there is never any excess to pay and premiums never increase, even after you have claimed as in this instance. Moreover, your claims history will never affect your future PMD premium rates.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We understand that you have already been informed that your claim has in fact been settled. It is however, disappointing to know that we might not have met all your expectations in this regard.
Our aim is always to strive for quick settlement of claims and to stay in close communication with our clients where there are reasons for delay, as was the case here.
Nonetheless, we do hope that we can restore your faith, particularly in light of the fact that with Prime Meridian there is never any excess to pay and premiums never increase, even after you have claimed as in this instance. Moreover, your claims history will never affect your future PMD premium rates.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team