MM
Melvyn M
1 reviews | Active since Jan 2014
18 Mar 2016, 20:18
Claim not sorted out after 7 weeks
After 7 weeks i still did not get an outcome on my claim .My question is how long does it take for claims department to finalize a claim , 7 weeks and still no answer<br> What kind of service do you give to your clients<br> What is your Service Level Agreement time ?<br>
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Prime South Africa's replyOfficial
24 Mar 2016, 15:45Hello 9mellie,
We are truly sorry to learn of your discontent mentioned.
At the time of your post on this site, the investigation into your claim had already been finalised and we can confirm that you have received the outcome thereof.
We are pleased to confirm, that you will not be required to make payment of an excess amount and that your premiums will not increase as a result of your unfortunate accident.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We are truly sorry to learn of your discontent mentioned.
At the time of your post on this site, the investigation into your claim had already been finalised and we can confirm that you have received the outcome thereof.
We are pleased to confirm, that you will not be required to make payment of an excess amount and that your premiums will not increase as a result of your unfortunate accident.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
Prime South Africa's reply24 Mar 2016, 15:45
Official
Hello 9mellie,
We are truly sorry to learn of your discontent mentioned.
At the time of your post on this site, the investigation into your claim had already been finalised and we can confirm that you have received the outcome thereof.
We are pleased to confirm, that you will not be required to make payment of an excess amount and that your premiums will not increase as a result of your unfortunate accident.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We are truly sorry to learn of your discontent mentioned.
At the time of your post on this site, the investigation into your claim had already been finalised and we can confirm that you have received the outcome thereof.
We are pleased to confirm, that you will not be required to make payment of an excess amount and that your premiums will not increase as a result of your unfortunate accident.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team