MM
MPUMELELO M

1 reviews | Active since Apr 2015

17 Apr 2015, 17:08

CLAIM NOT RESOLVED - THINK TWICE BEFORE YOU JOIN

I WAS INVOLVED IN AN ACCIDENT ON THE 4TH OF OCTOBER 2014. TWO CARS WERE INVOLVED AND BOTH WRITTEN OFF. THIS IS WHAT I'VE HAD TO GO THROUGH AND TO DATE, NO RESPONSE OR POSITIVE OUTCOME. <br> 29/10/2014 CLAIM FORMS WERE FILLED AND SENT OFF TO YOLANDI <br> 07/11/2014 AR FORM REQUESTED. SENT TO YOULANDI ON THE SAME DAY <br> 25/11/2014 REQUESTED PHOTOS OF THE VEHICLE WHICH THEY HAD SENT AN ACCESOR TO VIEW PRIOR TO THAT. PHOTOS SENT AS PER REQUEST.<br> 08/01/2014 YOLANDI NO LONGER HANDLING CLAIM - CAITLIN TOOK OVER.<br> 08/01/2015 PROOF OF RESIDENCE REQUESTED & SENT <br> 06/02/2015 CASE JACKET REQUESTED & EMAILED AND REQUESTED NUMBER OF THE PERSON WHO WAS THE OWNER OF THE SECOND VEHICLE. HE WAS CONTACTED TO VERIFY WHAT HAD HAPPENED.<br> 03/03/2015 CAITLIN REQUESTED PHOTOS OF THE 2ND VEHICLE INVOLVED. EMAILED <br> 06/03/2015 A STATEMENT FROM THE DOCKET - A1 WAS REQUESTED. THE POLICE OFFICIAL ADVISED THAT THEY ARE NOT ALLOWED GO GIVE COPIES OF THE STATEMENTS AND AN AR SHOULD BE USED. RESENT TO CAITLIN. <br> TO DATE, CAITLIN SAYS HER SUPERVISOR IS NOT AVAILABLE TO DISCUSS THE MATTER AND MY CLAIM IS NOT RESOLVED. WITH MY RESEARCH, A FEW PEOPLE HAVE ALSO CONFIRMED THAT PRIME MERIDIAN DOES NOT PAY FOR CLAIMS <br>

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Replies (1)
Prime South Africa
Prime South Africa's reply22 Apr 2015, 15:50
Official
Hello MPUMEC,

We agree that the delays have been frustrating in this case.

During our investigation it came to our attention that a third party (your brother) was also involved in the accident and that a culpable homicide case has been opened by the police in this regard. As a result, it has become necessary to know the contents of the police docket. Our claims department has been in regular contact with SAPS and believe that the missing information will soon be forthcoming.

In the interim, we shall keep you updated regarding progress.

Assuring you of our continued best endeavours.

Kind Regards,
The PMD Team