1 reviews | Active since Aug 2017
Claim nightmare
<p>After having an accident on 24/05/2017. I had to lodge a claim & submit photos of damage. Following this I struggled to find a repairer willing to fix my car for the ridiculous payout they offered. My vehicle was collected a month later by a panel beater they recommended. Upon stripping the panel beater instantly pointed out additionals not found in report. No assessor was sent. They decided it was not accident related., yet all this damage was not present prior to the accident. Several calls & emails have proven futile. I then receive an email without the assessor seeing the vehicle that the additionals are wear & tear. Today 07/08/2017 an assessor arrives with totally incorrect details. Is an insurance company not supposed to repair the vehicle back to the condition it was pre accident? This is what they claim on all ads & make it look so promising & glamorous. </p>
Hello Porwol,
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
As you are aware the matter has been referred to our Client Representation Department who have already sent you a detailed response regarding your disquiet.
Nonetheless, a Client Representative will further contact you to assist in clearing up any further misunderstanding that might still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team
Hello Porwol,
Client Service is extremely important to us and we sincerely appreciate the time you have taken to bring your unease to our attention.
As you are aware the matter has been referred to our Client Representation Department who have already sent you a detailed response regarding your disquiet.
Nonetheless, a Client Representative will further contact you to assist in clearing up any further misunderstanding that might still exist.
Assuring you of our continued best endeavours on your behalf.
Kind Regards,
The PMD Team