FD
Funeka D

1 reviews | Active since Mar 2015

27 Mar 2015, 17:13

CLAIM FOR A HAIL DAMAGE ON THE VEHICLE .

i AM WRITING THIS COMPLAINT ON BEHALF OF MY FATHER W P DZINGWA ID NO *** , CLAIM NO CL*** . THIS HAS BEEN GOING ON AS EARLY AS JANUARY BUT MY FATHER IS NOT GETTING ANY JOY OUT OF THIS . I EVEN TRIED TO CALL THE COMPANY MYSELF AND I HAVE BEEN SENT FROM PILLAR TO POST . ACCORDING TO MY UNDERSTANDING THE PERSON WHO IS BUSY WITH THIS CASE IS ANTON VERSTA IF THAT IS HIS CORRECT NAME AS THE LADY WHO WAS ASSISTING ME BEFORE WAS NOT EASY TO GIVE THE NAME OF THE PERSON WHO IS RESPONSIBLE FOR THE CASE. MY PLEA IS THAT CAN YOU PLEASE ASSIST MY FATHER TO SORT OUT THIS WITH OUT ANY ISSUES AS HE IS AN OLD PERSON AND THIS IS NOT REALLY NECESSARY HIS CELLPHONE NUMBER *** OR I CAN ALSO <br> AN ALTERNATIVE PERSON TO CONTACT MY CELLPHONE NO ***.

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Replies (1)
Prime South Africa
Prime South Africa's reply31 Mar 2015, 14:41
Official
Hello MAFONGOLWANA,

We constantly strive to ensure that our policyholders do not experience undue delays, especially elderly or infirm clients.

Swift progress is being made on your father's claim and we understand that our Mr Tebogo Ngema has been in contact with you with a view to expediting the matter.

Assuring you of our continued best endeavours.

Kind Regards,
The PMD Team