DS
Daniel S
1 reviews | Active since Feb 2021
28 Mar 2024, 14:49
Claim dismissed
I put it to everyone that never in your life take up a car insurance with prime meridian direct company. They dismissed my claim of a write-off under a baseless reasons forgetting that I have been a long standing client of them,thinking that a person plans for accident. I even appeal to anyone who can assist me in challenging their decision please🙏💔😭
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Replies (2)DS
Daniel S's updateReviewer Update
28 Mar 2024, 16:57I wish you guys do everything possible to resolve my claim,because I have been with you for so many years but when you have to help me it's looks like I am *****ing from the company, and believe me this will make a huge dent to your business reputation 🤞. I have been recruiting clients for you thinking you guys are the best and reliable insurance company without knowing your true colours, I am asking once again resolve my claim to the best interest of the company and the clients🙏🙏🙏
DS
Daniel S's update28 Mar 2024, 16:57
Reviewer Update
I wish you guys do everything possible to resolve my claim,because I have been with you for so many years but when you have to help me it's looks like I am *****ing from the company, and believe me this will make a huge dent to your business reputation 🤞. I have been recruiting clients for you thinking you guys are the best and reliable insurance company without knowing your true colours, I am asking once again resolve my claim to the best interest of the company and the clients🙏🙏🙏
Prime South Africa's replyOfficial
03 Apr 2024, 09:28Dear ****lo S
Thank you for your post. We understand that dealing with the aftermath of an accident can be a stressful time, and we aim to provide clarity through these challenging moments.
At PMD, we are dedicated to transparency and clarity in all our interactions – ensuring clients understand their policy.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that we provide affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post. We understand that dealing with the aftermath of an accident can be a stressful time, and we aim to provide clarity through these challenging moments.
At PMD, we are dedicated to transparency and clarity in all our interactions – ensuring clients understand their policy.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that we provide affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Prime South Africa's reply03 Apr 2024, 09:28
Official
Dear ****lo S
Thank you for your post. We understand that dealing with the aftermath of an accident can be a stressful time, and we aim to provide clarity through these challenging moments.
At PMD, we are dedicated to transparency and clarity in all our interactions – ensuring clients understand their policy.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that we provide affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team
Thank you for your post. We understand that dealing with the aftermath of an accident can be a stressful time, and we aim to provide clarity through these challenging moments.
At PMD, we are dedicated to transparency and clarity in all our interactions – ensuring clients understand their policy.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy.
Our Market Conduct Team will be in contact with you to provide you with detailed correspondence regarding our position on the matter.
It will delight you to learn that we provide affordable insurance products to accommodate every day South Africans. Obtaining a quote can be done through our user-friendly website at www.prime.co.za.
Assuring you of our continued best endeavours on your behalf.
Kind regards,
The PMD Team