ZD
Zama D
1 reviews | Active since Mar 2025
03 Feb 2026, 10:21
Claim disasters it is a month you have to call now and then, latest feedback is dt they got the part they ordered but no one is saying anything about taking the car for repairs so the part is just for decoration not to fix my car
Claim with pmd is a struggle and they don't care
Helpful (0)
Replies (2)0
Replies (2)
Prime South Africa's replyOfficial
03 Feb 2026, 15:43Hello Zama, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
The Prime SA Team
Prime South Africa's reply03 Feb 2026, 15:43
Official
Hello Zama, thank you for reaching out. We’re truly sorry to hear about your experience and want to assure you that we’re already looking into it.
You’ll receive a full response within 2 working days. Please click “see more” to view our full update once posted.
Kind regards,
The Prime SA Team
The Prime SA Team
Prime South Africa's replyOfficial
04 Feb 2026, 15:21Hello Zama
Thank you for taking the time to share your concerns with us. We value all feedback as it helps us improve our service.
We know how important your car is to your daily life, and we’re sorry to hear about the inconvenience you’ve experienced. At Prime, we are committed to ensuring consistent and accurate feedback to ensure that clients are well informed about the repair process.
One of our Market Conduct Professionals contacted you on 02 February 2026 to inform you that the required parts were delivered. Your car is now checked in with the repairer with an estimated completion date for repairs of 18 February 2026. Our Market Conduct Department will contact you once again to provide further feedback and support.
Rest assured, our nationwide network of SAMBRA-approved repairers is committed to delivering high-quality repairs, ensuring your car is restored to its pre-incident condition.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Kind regards,
The Prime SA Team
Prime South Africa's reply04 Feb 2026, 15:21
Official
Hello Zama
Thank you for taking the time to share your concerns with us. We value all feedback as it helps us improve our service.
We know how important your car is to your daily life, and we’re sorry to hear about the inconvenience you’ve experienced. At Prime, we are committed to ensuring consistent and accurate feedback to ensure that clients are well informed about the repair process.
One of our Market Conduct Professionals contacted you on 02 February 2026 to inform you that the required parts were delivered. Your car is now checked in with the repairer with an estimated completion date for repairs of 18 February 2026. Our Market Conduct Department will contact you once again to provide further feedback and support.
Rest assured, our nationwide network of SAMBRA-approved repairers is committed to delivering high-quality repairs, ensuring your car is restored to its pre-incident condition.
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Kind regards,
The Prime SA Team