TM
Thembinkosi M
1 reviews | Active since Jan 2024
04 Jan 2024, 13:40
Claim denied
I was involved in a single incident where I bumped unseen crossing dog. Where I was driving after the 80km/h zone. Then PMD said I was over speeding when the do investigation they only observed 40km/h board only while the next board is 80km/h board. Then they declined my claim. I went to the area after 2 months and took pictures and video of area to send them my evidence that speed board and my car speed was accurate. Still they dodging to repair my car. So now I want back all my money because it shows they ****ming me.
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Replies (3)TM
Thembinkosi M's updateReviewer Update
04 Jan 2024, 14:34Hi
The only favor to do is to return my money back from day 1 of 2021 till September 2023. You failed me and never respect me over the calls though I wasn't wrong. Telling me was I drunk or not. You came with false investigation results and didn't want to lesson to me until I send video with pictures.
The only favor to do is to return my money back from day 1 of 2021 till September 2023. You failed me and never respect me over the calls though I wasn't wrong. Telling me was I drunk or not. You came with false investigation results and didn't want to lesson to me until I send video with pictures.
TM
Thembinkosi M's update04 Jan 2024, 14:34
Reviewer Update
Hi
The only favor to do is to return my money back from day 1 of 2021 till September 2023. You failed me and never respect me over the calls though I wasn't wrong. Telling me was I drunk or not. You came with false investigation results and didn't want to lesson to me until I send video with pictures.
The only favor to do is to return my money back from day 1 of 2021 till September 2023. You failed me and never respect me over the calls though I wasn't wrong. Telling me was I drunk or not. You came with false investigation results and didn't want to lesson to me until I send video with pictures.
Prime South Africa's replyOfficial
05 Jan 2024, 09:10Dear Thembinkosi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's reply05 Jan 2024, 09:10
Official
Dear Thembinkosi
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The PMD Team
Prime South Africa's replyOfficial
09 Jan 2024, 14:22 Dear Thembinkosi M
Thank you for your post.
Rest assured that we take great pride in taking special care in validating all claims by ensuring that a fair and accurate outcome is reached.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy We thank you for your cooperation during the claim validation as well as during the claim review process. All clients are encouraged to provide us with evidence to the contrary for our review, as fairness is of utmost importance to us.
A detailed review of your claim is currently being conducted and one of our Market Conduct Professionals will be in contact with you shortly.
It will no doubt reassure you to hear that PMD has a skilled Market Conduct Team that specializes in ensuring that our client's voices are heard.
Kind regards
PMD Team
Prime South Africa's reply09 Jan 2024, 14:22
Official
Dear Thembinkosi M
Thank you for your post.
Rest assured that we take great pride in taking special care in validating all claims by ensuring that a fair and accurate outcome is reached.
Whilst it is true that the purpose of insurance is to protect one in the event of an accident, it is also true that such cover is only provided within the terms and conditions of your policy We thank you for your cooperation during the claim validation as well as during the claim review process. All clients are encouraged to provide us with evidence to the contrary for our review, as fairness is of utmost importance to us.
A detailed review of your claim is currently being conducted and one of our Market Conduct Professionals will be in contact with you shortly.
It will no doubt reassure you to hear that PMD has a skilled Market Conduct Team that specializes in ensuring that our client's voices are heard.
Kind regards
PMD Team