1 reviews | Active since Mar 2015
CLAIM DELAYED - BAD SERVICE
HI, <br> <br> WILL YOU EVER GONNA FIX MY CAR?<br> <br> THE ACCIDENT HAPPENED ON THE 25TH OF DECEMBER 2014 - IT'S BEEN 3 MONTHS ALREADY. I'VE FILLED IN THE REQUIRED FORMS AND MADE QUITE A NUMBER OF FOLLOW-UP CALLS AND WHEN I SPEAK TO TAMARYN, SHE TELLS ME ABOUT THE NUMBER OF CASES SHE'S WORKING ON - I FIND IT SO PECU**** AND UNPROFESSIONAL OF HER. SHE TOLD THAT I ACCUMULATED AN AMOUNT OF R26000 INTO MY POLICY. IF SO, WHY CANT YOU VALIDATE THE CLAIM. I PAY YOUR PREMIUMS CONSECUTIVELY, HAVEN'T MISSED A MONTH. <br> <br> RIGHT NOW, I'M RUNNING AFTER PRIME MERIDIAN AND I SOUND LIKE A DIVA, BEGGING YOU TO FIX MY CAR. WELL, I HAVE A NASTY/ VICIOUS/ HORRIBLE AND ANTI-CUSTOMER-CENTRIC STORY TO TELL ABOUT PRIME MERIDIAN DIRECT!!!
We completely understand your frustration and want to assure you of our commitment towards correcting this.
Even though your accumulated amount is sufficient to cover your current damage, the pay-out thereof can only happen once our detailed investigation has been completed. Especially since a third party vehicle was involved in the accident.
Notwithstanding the above, your claim has been brought to the attention of our specialist Client Representation Department who will work closely with you until your claim has been finalised.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team
We completely understand your frustration and want to assure you of our commitment towards correcting this.
Even though your accumulated amount is sufficient to cover your current damage, the pay-out thereof can only happen once our detailed investigation has been completed. Especially since a third party vehicle was involved in the accident.
Notwithstanding the above, your claim has been brought to the attention of our specialist Client Representation Department who will work closely with you until your claim has been finalised.
Assuring you of our continued best endeavours.
Kind Regards,
The PMD Team