LM
Lobisa M
1 reviews | Active since Mar 2020
01 Aug 2024, 09:03
Claim
I got accident on 17/07/2024,my car burned to ashes,now no update nothing,when I called them my claim will take longer Why no reason.
Helpful (0)
Replies (3)0
Replies (3)
Prime South Africa's replyOfficial
01 Aug 2024, 10:56Dear Lobisa
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
Prime South Africa's reply01 Aug 2024, 10:56
Official
Dear Lobisa
Thank you for taking the time to raise this matter with us.
We have located your policy and commit to providing preliminary feedback within two business days.
Assuring you of our continued best endeavours.
Kind regards,
The Prime SA Team
LM
Lobisa M's updateReviewer Update
01 Aug 2024, 12:45Thank you so much Prime team.
LM
Lobisa M's update01 Aug 2024, 12:45
Reviewer Update
Thank you so much Prime team.
Prime South Africa's replyOfficial
06 Aug 2024, 22:51Dear Lobisa,
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At Prime, we pride ourselves in promptly paying all valid claims within the shortest time possible.
Our Claims Team is working diligently to ensure that your claim is finalised without further delay and has undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team will contact you to clarity this matter further.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regards,
The Prime SA Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At Prime, we pride ourselves in promptly paying all valid claims within the shortest time possible.
Our Claims Team is working diligently to ensure that your claim is finalised without further delay and has undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team will contact you to clarity this matter further.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regards,
The Prime SA Team
Prime South Africa's reply06 Aug 2024, 22:51
Official
Dear Lobisa,
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At Prime, we pride ourselves in promptly paying all valid claims within the shortest time possible.
Our Claims Team is working diligently to ensure that your claim is finalised without further delay and has undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team will contact you to clarity this matter further.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regards,
The Prime SA Team
Thank you for your post. We value all feedback as we continuously strive to improve our services.
At Prime, we pride ourselves in promptly paying all valid claims within the shortest time possible.
Our Claims Team is working diligently to ensure that your claim is finalised without further delay and has undertaken to continue to keep you updated regarding the progress of your claim.
Our Market Conduct Team will contact you to clarity this matter further.
It will undoubtedly please you to know that PMD offers 15 or 30-day car hire options for those unforeseeable incidents when you are rendered immobile.
Assuring you of our continued best endeavours
Kind regards,
The Prime SA Team