TT
Tyrese T
1 reviews | Active since Oct 2022
03 Oct 2025, 21:06
Claim assessment
My husband had a accident, they interrogated my whole family as if we were arrested. I am extremely disappointed in this car insurance from the get go when my husband told you what happened the lady was extremely unfriendly. We are a big family and have about 5 cars covered at PMD.. We are planning to cancel every one of them.
Helpful (0)
Replies (1)0
Replies (1)
Prime South Africa's replyOfficial
09 Oct 2025, 08:10 Hello Tyrese L,
Thank you for sharing your feedback with us.
We’re confused by your post as our records and noted that the last claim associated with your policy was processed over a year ago. During that process, no family members were contacted or interviewed. We would like to better understand your concerns to ensure we address them accurately.
At Prime, we are committed to providing professional and compassionate service to all our clients. We value the trust you and your family have placed in us, especially with multiple vehicles insured under our care. Our team will contact you shortly to see how we can assist further.
Did you know? With Prime’s unique Reduce-to-Zero Excess, the longer you go without claiming, the less excess you’ll pay – until it’s zero!
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for sharing your feedback with us.
We’re confused by your post as our records and noted that the last claim associated with your policy was processed over a year ago. During that process, no family members were contacted or interviewed. We would like to better understand your concerns to ensure we address them accurately.
At Prime, we are committed to providing professional and compassionate service to all our clients. We value the trust you and your family have placed in us, especially with multiple vehicles insured under our care. Our team will contact you shortly to see how we can assist further.
Did you know? With Prime’s unique Reduce-to-Zero Excess, the longer you go without claiming, the less excess you’ll pay – until it’s zero!
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Prime South Africa's reply09 Oct 2025, 08:10
Official
Hello Tyrese L,
Thank you for sharing your feedback with us.
We’re confused by your post as our records and noted that the last claim associated with your policy was processed over a year ago. During that process, no family members were contacted or interviewed. We would like to better understand your concerns to ensure we address them accurately.
At Prime, we are committed to providing professional and compassionate service to all our clients. We value the trust you and your family have placed in us, especially with multiple vehicles insured under our care. Our team will contact you shortly to see how we can assist further.
Did you know? With Prime’s unique Reduce-to-Zero Excess, the longer you go without claiming, the less excess you’ll pay – until it’s zero!
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team
Thank you for sharing your feedback with us.
We’re confused by your post as our records and noted that the last claim associated with your policy was processed over a year ago. During that process, no family members were contacted or interviewed. We would like to better understand your concerns to ensure we address them accurately.
At Prime, we are committed to providing professional and compassionate service to all our clients. We value the trust you and your family have placed in us, especially with multiple vehicles insured under our care. Our team will contact you shortly to see how we can assist further.
Did you know? With Prime’s unique Reduce-to-Zero Excess, the longer you go without claiming, the less excess you’ll pay – until it’s zero!
Committed to resolving your concern with care.
Kind regards,
The Prime SA Team